PRIVACY POLICY AND DATA PROTECTION
On this website, the personal data of users is respected and cared for. As a user you should know that
Your rights are guaranteed.
This privacy policy is adapted to current Spanish and European regulations on
Protection of personal data on the Internet. Specifically, It respects the
following rules:
• The Organic Law 3/2018, of 5 of December, Protection of Personal Data and guarantee of
Digital rights.
• The Rules of Procedure (EU) 2016⁄679 of the European Parliament and of the Council of 27 April 2016
on the protection of individuals (GDPR).
• The law 34/2002, of 11 July, of Information Society and Trade Services
Electronic (LSSI-CE)

Your data is processed in order to provide you with the requested services and send you the information
about the company that may be of interest to you, provided that you have authorised us to send it to you. Herself
take all necessary technical and organisational measures to ensure safety and security and
Integrity of the personal data it processes, as well as to avoid its
loss, alteration and/or access by unauthorized third parties. It is essential that your data
are protected, so:
• Only expressly necessary personal information is requested.
• Your personal information is not shared with anyone, except to comply with the law or in case of
Have your express authorization.
• Your data is only used for the purpose expressed in this privacy policy.

SERVIPALET CARLOTA S.L. with (hereinafter both, SERVIPALET) informs you about its
Privacy regarding the processing and protection of personal data of users and
clients, that may be collected by browsing or contracting services through the site
web (from now on, the Website)

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
The person responsible for processing the personal data collected on the website is:
• Identity of the Responsible: SERVIPALET CARLOTA, S.L.
• NIF: B-62721733
•Address: Avinguda Can Castells 2, Ship C (Pole. Ind. Can Castells) 08420 Canovelles (Barcelona)
• Contact telephone number: 93.265.76.66
•Email: info@servipalet.com

REGISTRATION OF PERSONAL DATA
For the purposes of the provisions of the General Data Protection Regulation, personal data that
we can collect through the Website will receive the processing of data of "Web Users". For
the processing of user data, We implement all technical measures and
security organizations established in current legislation.

PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA
• Principle of lawfulness, Loyalty and transparency: will be required at all times
the consent of the User prior information completely transparent of the purposes for which
What personal data is collected.
• Data minimization principle: The personal data collected will only be the
strictly necessary in relation to the purposes for which they are processed
• Principle of limitation of the retention period: Personal data will only be
maintained in such a way as to allow the identification of the User over time
necessary for the purposes of your processing.
• Principle of integrity and confidentiality: Personal data will be processed in such a way that
your security and confidentiality are guaranteed.
• Purpose limitation principle: Personal data will be collected with
Specific purposes, explicit and legitimate.
• Principle of proactive responsibility: The controller shall be responsible for
Ensure that the above principles are met.

ORIGIN OF YOUR DATA:
To browse the website it is not necessary for the User to provide any personal data. The
Cases in which the user provides their personal data are the following:

Information you provide to us:
We receive and store all information you provide to us through the website or
otherwise.
• If the user calls us by phone or sends us an email: Through the
Contact details, the user can contact SERVIPALET for various reasons, how
Require additional information regarding questions regarding our products and services
• When you make an inquiry to us on the contact form on the website

Automatic information:
• Every time you interact with us, We automatically receive and store certain
Types of information, such as information about your use, including its interaction with
the content and services available through our website. Like many others
Websites, Use “Cookies” and other unique identifiers to collect certain information
when your Internet browser accesses the website.

PURPOSE AND LEGITIMACY WITH WHICH WE TREAT YOUR PERSONAL DATA
Personal data is collected and managed by SERVIPALET in order to
to be able to facilitate, expedite and fulfill the commitments established between the Website and
the User or the maintenance of the relationship established in the forms that this
Last fill or for
Respond to a request or query.

• To meet a request or request made by the user through the
Site Contact. We collect and process the user's personal data in order to process and
manage your request, an inquiry or any request you make to us.
The basis of legitimacy of the processing of the data will be your own consent when giving the
I ACCEPT the first layer of information prior to the contact form. If the
DO NOT accept option, Access to the form is not allowed.
The user has the right to revoke his consent at any time without affecting the
Lawfulness of processing based on consent prior to withdrawal.

• To manage your browsing habits
We will treat the data derived from your browsing of the website in accordance with what is collected
in our Cookies Policy and in order to analyze your browsing,
Personalize our service and online content. The basis that legitimizes us is its
consent.

The communication of the personal data required in the different forms of the Website is
Mandatory in those cases where it is expressly specified, being able to the Site
Web deny registration to the user who does not provide such data. In the form where they are collected
Personal data, The different fields whose completion is
necessary and mandatory, as well as those fields whose completion is voluntary in
Function of the purpose of the processing.
The user shall have the right to withdraw his consent at any time. As a rule
general, the withdrawal of consent will not condition the use of the Website.
By providing your personal data in the contact form, required
provided the user's consent and accept this Privacy Policy by means of a
Declaration or clear affirmative action, how to choose the option of I ACCEPT in the box arranged
To that end,.

WHAT PERSONAL DATA WE PROCESS

We inform you that the personal data requested in the form are strictly
necessary to formalize and manage the business relationship with you, so that, in case of
do not provide them, We will not be able to maintain such a relationship. In any case, That purpose
principal is not subject to consent to the processing of data that does not
are necessary for that main activity.

The categories of personal data processed on the SERVIPALET website are:

• Data derived from communications you maintain with us (by mail
electronic or telephone, For inquiries or doubts)
• The data you provide us through the contact form: First name, email and
telephone
• Information corresponding to your own navigation (IP address or information
derived from cookies or similar devices (you can see our Cookies Policy on the web).

In no case, Specially protected categories of data are processed.

SENDING E-MAILS FOR CONTACT PURPOSES
A case of data processing by SERVIPALET is the one that refers to the messages of
email you send us in order to contact our company for
Ask questions about our products and services. For this purpose, employs the
Outlook email management. User messages for this purpose
are stored in the info@servipalet.com account within the
hosting mail owned by HOSTING AND DOMAINS, S.L. and the corresponding data included in
The mail, under the privacy policy of SERVIPALET. The data stored in our
Email account, nor are they transferred or shared with anyone except by legal obligation and the user
You can exercise your legal rights, As specified in this Privacy Policy.

EXPECTED PERIODS FOR DELETION OF PERSONAL DATA

Personal data will only be kept for the minimum time necessary for the purposes of
your treatment, and in any case until the user requests its deletion and there is no
a legal obligation that implies its conservation

When you contact us: Once your request has been resolved by email or
Through the contact form, if you have not generated a new treatment, and if any.
Accepted to receive commercial communications, until you request the cancellation of these.

Administrative management, logistics, Accounting and tax: We will process your personal data for as long as possible
necessary to comply with legally established deadlines.

Analyze your browsing data: We will process your personal data until the user revokes the
Consent or oppose the treatment through the Cookies Policy.

RECIPIENTS OF PERSONAL DATA

To be able to provide the services strictly necessary for the development of the
activity, SERVIPALET uses different service providers under their corresponding
Privacy Policy.
These providers will only have access to the data strictly necessary to perform
Your activity, and may not use the information for any other purpose.

Other: For the performance of administrative treatments, accountant,
fiscal, of computer maintenance, website maintenance, Hosting Management
Email and web hosting we have third-party services, with which, is
Duly signed the mandatory treatment order contract, with the purpose
to ensure the
Security and confidentiality of user data vis-à-vis third parties.

INTERNATIONAL DATA TRANSFER
No international transfer of data to third countries outside the Union area
European in the data that SERVIPALET manages directly or through its suppliers of
Web hosting and email services.

Google Analytics: From the 12 of August 2020, Google will abide by the contractual clauses
guy (SCC) of the European Commission for the transfer of personal data for purposes
measurement or online advertising outside the European Economic Area (EEA), of the United Kingdom or
Switzerland https://policies.google.com/privacy/frameworks?hl=en

SECRECY AND SECURITY OF PERSONAL DATA
SERVIPALET undertakes to adopt the necessary technical and organizational measures to
ensure the protection of the personal data provided. All this to avoid
Destruction, accidental or unlawful loss or alteration of personal data
Transmitted, preserved or otherwise treated, or unauthorized communication or access to
such data.
Because the impregnability of the internet and the absence cannot be guaranteed
Total hackers or others who fraudulently access personal data, We are committed
to inform the user without undue delay when a breach of the security of the
personal data that is likely to pose a high risk to the rights and freedoms of
natural persons.
It is important that, so that we can keep your personal data up to date, The user
Report whenever there is a modification of these.

MINORS
The website is aimed at adults. The user and / or client who communicates
personal data to SERVIPALET declares to be of legal age, in accordance with the
Provided for in Spanish legislation, refraining otherwise from providing us
data. Any data provided about a minor will require consent or
Prior authorization from your parents, Guardians or legal representatives, which will be considered
Responsible for the data provided by the minors in their care.

CONFIDENTIALITY
SERVIPALET informs you that your data will be treated with the utmost zeal and confidentiality by all
staff involved in any of the stages of treatment.
With regard to the confidentiality of processing, SERVIPALET will ensure that any
person who is authorised by us to process customer data (included
your staff, Collaborators and providers), will be under the appropriate obligation of confidentiality
(whether it is a contractual or legal duty).

RIGHTS ARISING FROM THE PROCESSING OF PERSONAL DATA
Our privacy policy ensures, In any case,, the exercise of your rights in the terms
established in current legislation. You can do this by writing us or by sending a
Email to info@servipalet.com

Concretely, Any user can exercise the following recognized rights:
• Right of access: It is the User's right to obtain confirmation of whether they are being treated or
not your personal data and, If yes,, Obtain information about your data
specific personal and processing that has been carried out or is carried out, as well as, between
other, of the available information on the origin of those data and the recipients of the
Communications made or planned of the same.
• Right to rectification: It is the right of the User to have their personal data modified.
which prove to be inaccurate, or, taking into account the purposes of the processing, Incomplete.
• Right to erasure (“The right to be forgotten”): It is the right of the User, always
that the legislation in force does not provide otherwise, to obtain the deletion of your data
where these are no longer necessary for the purposes for which they were collected, or
treaties; the User has withdrawn his consent to the treatment and this does not have another basis
legal; the User opposes the processing and there is no other legitimate reason to continue with the
same; the personal data has been unlawfully processed; personal data must be deleted
in compliance with a legal obligation; or the personal data has been obtained
product of a direct offer of information society services to a child of 14 Years.
In addition to deleting the data, the Data Controller, taking into account technology
available and the cost of your application, shall take reasonable steps to inform
the controllers who are processing the personal data of the request of the interested party of
deletion of any link to such personal data.
• Right to restriction of processing: It is the right of the User to limit the treatment of
your personal data. The User has the right to obtain the limitation of the treatment when
contest the accuracy of your personal data; the processing is unlawful; the Responsible for the
Processing no longer requires personal data, but the User needs it to
Make claims; and when the User has opposed the treatment.
• Right to data portability: In the event that the processing is carried out by means
Automated, the User will have the right to receive from the Data Controller their data
personal in a structured format, commonly used and machine-readable, and to transmit them to another
Responsible for the treatment. Whenever technically possible, the Data Controller
transmit the data directly to that other controller.
• Right to object: It is the right of the User not to carry out the treatment of their
personal data or cessation of processing thereof by
SERVIPALET Right not to be subject to a decision based solely on
Automated processing, including profiling: It is the right of the User not to be
Subject matter of an individualised decision based solely on processing
automated of your personal data, including profiling, existing unless the
Applicable legislation to the contrary
• Right to withdraw consent: Right to withdraw consent in
any time, without affecting the lawfulness of processing based on consent
before withdrawal.
• Right to complain to the supervisory authority: Right to request protection of rights
that have not been duly attended to the Spanish Agency for Data Protection, good to
through the electronic office of your web portal ( www.agpd.es) or by writing
addressed to your postal address: (C/Jorge Juan, 6 28001 Madrid)

Consequently, the User may exercise their rights by written communication addressed
to the Data Controller with the reference “Data protection”, Specifying:

•Name, surname of the User and copy of the DNI. In cases where
representation is supported, Identification by the same means of the
person representing the User, as well as the document accrediting the
representation. The photocopy of the DNI may be replaced, by any other means
valid in law that proves identity.
• Request with the specific reasons for the request or information you want to access.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document that proves the request made.

This application and any other attached documents may be sent to the following address:: Avinguda
Can Castells 2, Ship C (Pole. Ind. Can Castells) 08420 Canovelles (Barcelona) or through mail
electronic to: info@servipalet.com

In the event that the application does not meet the specified requirements, Correction will be requested
of these. SERVIPALET will respond to your requests within one month of receipt
of the application. That period may be extended by two months if necessary., taking into account the
Complexity and number of requests.
At the same time, The interested party shall be informed of any such extension within one month.
from the receipt of the request, indicating the reasons for the delay.

COMPLAINTS TO THE SUPERVISORY AUTHORITY
In the event that the user considers that there is a problem or infringement in the regulations in force in
the way in which your personal data is being processed, shall have the right to judicial protection
effective and to lodge a complaint with the relevant supervisory authority. In the case of
Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es)

ACCURACY AND VERACITY OF THE DATA
The user is solely responsible for the veracity and correctness of the data sent to the Site
Web, exonerating SERVIPALET from any responsibility in this regard.
Users guarantee and respond, in any case, accuracy, Validity and authenticity of
the personal data provided, and undertake to keep them duly updated. The
User agrees to provide complete and correct information in the contact form.

DATA QUALITY.
SERVIPALET warns the user that, except for the existence of a representation
Legally constituted, No user may use the identity of another person and communicate their
personal data, so users at all times should take into account that, can only
include personal data corresponding to your own identity and that are
Suitable, Relevant, Current, Accurate and true. To this end,, Users
will be solely responsible for any damage, direct and/or indirect cause to third parties
or to SERVIPALET for the use of personal data of another person, or your own personal data
when they are false, Wrong, non-current, inappropriate or impertinent. The same, Users
that use the personal data of a third party will respond to it of the obligation
of information established in the current regulations, for when personal data does not
have been
collected from the interested party, and/or the consequences of not having informed you.

REVOCABILITY
The consent given, is revocable at any time by communicating it in the terms
set out in this Privacy Policy in the exercise of your rights, Going to the post
electronic: info@servipalet.com

COMMERCIAL COMMUNICATIONS
In application of the LSSI-CE, SERVIPALET will not send advertising or promotional communications by
e-mail or other equivalent means of electronic communication that had not previously been available
have been requested or expressly authorized by the recipients of these.
In the case of users with whom there is a prior contractual relationship, SERVIPALET
Yes, you are authorized to send commercial communications regarding products or services that
are similar to those that were initially contracted with the client.
In any case,, The user, after proving your identity, You may request that no more be sent to you
commercial information through Customer Service channels.

ACCEPTANCE AND CHANGES IN THE PRIVACY POLICY
It is necessary that the User has read and agrees with the conditions on the protection of
personal data contained in this Privacy Policy, as well as accepting the
processing of your personal data so that the Data Controller can proceed to the same
in the form, during the periods and for the purposes indicated. Use of the Site
Web will imply the acceptance of the Privacy Policy of this.

SERVIPALET reserves the right to modify its Privacy Policy, according to your own
criterion, or motivated by a legislative change, jurisprudence or doctrine of the Spanish Agency
Data Protection. The User is recommended to consult this page periodically to
be aware of the latest changes or updates.
This Privacy Policy was last updated on the day 27 of October 2022